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World Mail & Express
Americas 2009
Miami, USA

Programme
Instructions
Future Events

Host Sponsor:

USPS

 

Programme

Day 2 Tuesday 24th February
08.15 Registration and Exhibition open - Breakfast sponsored by UPS

09.10

Welcome to the United States

Patrick Donahoe, Deputy Postmaster General & COO, USPS

09.20

Keynote Presentations – Sharing Diversity--Postal Perspectives

Top Executives from posts in the region share their strategies and explain how they are responding to challenging market conditions. We hear from leaders of four very different posts, ranging from the USPS, the largest operator in the world, through operators in markets as diverse as Ecuador and Argentina.

Introduction from Session Chairman: Luis JimenezLuis Jimenez Consulting

09.30

Adapting to a changing Environment

Patrick Donahoe, Deputy Postmaster General & COO, USPS

09.55

A Perspective from Pacific South America

Roberto Cavanna, President, Correos del Ecuador

10.20

Operating in a Highly Competitive Market

Eduardo Di Cola, President, Correo Argentino

10.45

Discussion Q&A

11.00 Refreshments sponsored by Pitney Bowes
11.30

Keynote Presentations: Technology and Strategic Change

Global Players have their own very different perspectives to offer. Worldwide mail operators and express integrators explain how they are responding to radical changes in the economic environment, and how they aim to achieve differentiation in very competitive markets.

Chairman’s Introduction: Pranab Shah, Managing Director Global Business and VP, USPS

11.35

The Americas from a European Perspective

Daniel Baettig, Head of Cross-Border Mail, Swiss Post International

11.55

How the Express Market is Evolving

Jose Acosta, Vice President of Strategy Development of Canada,

Latin America & The Caribbean, UPS

12.15

DHL Global Mail in the Americas

Paul Tessy, Senior Vice President, DHL Global Mail

12.35

Creating win-win relationships between Posts & Integrators

Carl Asmus, Vice President, FedEx

12.55

Discussion and Q&A involving some structured debate with plenary one speakers

13.00 Buffet lunch in the exhibition area sponsored by FedEx
13.55 Speed Networking sponsored by Belgian Post

14.20

Keynote Presentations: Sharing Diversity--Competing with Posts and Global Players

Competing with entrenched national and global operators is never easy. In this session we hear from private operators in both mail and parcels about their strategies for successful competition--and co-operation.

Chairman’s Introduction: Jim Wade, Chairman, Wade World Wide Inc

14.25

Competing and Partnering with the LAC Posts

Albert Hernandez, CEO, SkyPostal

14.45

Competition and Partnership: Working with Posts

Gary Barnett, Group Operations Director, Mail Handling International

15.05

Competing in a single country

Antonio Baca Sotomayor, CEO, SMP Courier Peru

15.25 Discussions and Q&A
15.35 Refreshments available in exhibition area

16.00

Keynote Presentations: Significant Trends Across the Value Chain

In this session we examine significant developments within the mail and express sector. We hear about the latest issues impacting on air cargo capacity. We share insights into the growth of transpromo, the combining of transactional and direct mail. We look at an approach to making cross-border e-commerce easier. Finally we hear how hybrid mail is growing in importance.

Chairman’s Introduction: Chris Fitzgerald, VP & General Manager,

Pitney Bowes LAC

16.05

Developments in Air Cargo Transportation

Robert Gallo, Associate Partner, IBM Global Business Services

16.25

The Move to Transpromo Mail

Barbara Pellow, Director, InfoTrends

16.45

Making Cross Border E Commerce Easier

Jaime Basagoitia, Vice President & General Manager, TransExpress

17.05

A New Role for Posts in Direct Marketing

Cameron Powell, SVP Strategic Development, Earth Class Mail

17.25

Discussions and Q&A

17.40

Close

   
Day 3 Wednesday 25th February
08.15 Registration and Exhibition opens - breakfast sponsored by Priority Post
09.00

Keynote Presentations: A Diversity of Viewpoints

Guatemala brings us up to date with developments in Central America. Last year’s UPU Congress in Geneva addresses a number of significant challenges for posts worldwide; we hear from a leading participant. Finally, we ask the customers to comment on what they have heard at the conference so far and identify the things that are concerning them.

Chairman’s Introduction: Frank Cebello, Executive Director Global Business Management, USPS

09.05

The Global Viewpoint

John Modd, Director of Mail, Triangle Management Services

09.25

The Challenges facing a Postal Operator in Central America

Mr Javier Lobo, Managing Director, El Correo Guatemala

09.45

The UPU after the Geneva Congress

Charles Prescott, Chairman, UPU Consultative Committee

10.05

The Customers Have Their Say

Larry Chaido, Director, TransGlobal Consultants

Richard Miller, International Mailers Advisory Group

Steve Smith, Distribution Operations & Postal Affairs,

Christian Science Publishing Society

Alice Kijak, Independent Consultant

10.40 Refreshments available in exhibition area
11.05

Improving the Business: Practical Solutions

Delegates have the opportunity to attend one of three workshops focussed on providing practical advice on important business issues. The three workshops are concerned with:

The three workshops are concerned with:

 

1. Sorting out the Address - Looking for innovative opportunities

Chairman: Charles Prescott, Chairman, UPU Consultative Committee

Jim Wilson, Manager Addressing Technology, USPS

William R Spruill, Chief Operating Officer, AddressDoctor

Paul Herron, VP Postal Transportation, FedEx Inc

Cameron Powell, SVP Strategic Development, Earth Class Mail

Automating a manual delivery system – Structuring the Unstructured?

David Ross, Chief Scientist, RAF Technology

Geovanni Campos, Delivery Director, Correos de Costa Rica

 

2. Cross Border Packages - Converting challenges into opportunities for

e-commerce

Chairman: John Callan, Ursa Major Associates

Dennis Delehanty, Department of State

Philip Warker, Department of Homeland Security

Gary Lupinacci, Department of Homeland Security

Mike Comstock, Ursa Major Associates

 

3. Updating Your Technology – Mobile solutions in a changing world

Chairman: Pat Byrne, CEO, Intermec Technologies

Dan Titus, VP Business Development, ALK Technologies 

Ron Hassanwalia, Director of Sales and Marketing, Soti Inc

Larry Klimczyk, Managing Director, Blackbay Ltd

Simon Gibson, Project Director, Royal Mail
 

13.00 Buffet lunch in the exhibition area sponsored by Intermec

14.00

Closing Keynote: Exploring the Issues

Postal and express operators will be asked for their responses to the challenges emerging from this morning’s customer session.

We will then discuss with industry leaders such topics as what is happening to make the industry more environmentally friendly; what is new in technology; the impact of the global economic crisis; and where the posts fit in an increasingly digital world.

Chairman’s Introduction: John Modd, Director Mail, Triangle Management Services

 

Panel 1

Roberto Cavanna, President, Correos del Ecuador

Mr Javier Lobo, Managing Director, El Correo Guatemala

Paul Vogel, Consultant, Deloittes

Pablo Moreno, President, ALACOPP

Luis Jimenez, Luis Jimenez Consulting

Albert Hernandez, CEO, Skypostal

Pranab Shah, Managing Director, Global Business and VP, USPS

Pat Byrne, CEO, Intermec Technologies

 

15.20 Close of Main Conference
 
           
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